Professional heat pump repair services for homes and businesses in Duluth and surrounding Georgia communities.
KIC Refrigeration provides professional heat pump repair in Duluth, GA, diagnosing compressor failures, refrigerant leaks, reversing valve malfunctions, and defrost cycle errors across all major equipment brands. Our NATE-certified technicians restore rated HSPF and SEER performance through systematic, component-level troubleshooting that gets your dual-mode system back to full capacity.
Whether you own a single-family home or manage a commercial property in Duluth, professional heat pump repair is essential for maintaining safe, efficient indoor climate control. KIC Refrigeration has completed hundreds of heat pump repair projects across Georgia, and our Duluth customers benefit from that depth of experience, our fully stocked service vehicles, and our ability to respond the same day for urgent situations.
We understand that heat pump repair can feel like a major decision. That is why KIC Refrigeration makes the process simple for Duluth property owners — free evaluations, transparent pricing, flexible scheduling, and a dedicated point of contact from diagnosis through completion. Your satisfaction is guaranteed.
From initial contact to final verification — here is how we handle heat pump repair.
Our Duluth technician evaluates your heat pump by running it through a complete heating cycle and cooling cycle. We verify reversing valve solenoid operation, check defrost board timing, and measure output temperatures to determine if the system is switching modes correctly.
KIC Refrigeration performs a complete refrigerant circuit analysis on your Duluth, GA heat pump. We measure high-side and low-side pressures against the manufacturer target chart for current outdoor ambient temperature, calculate subcooling at the condenser and superheat at the evaporator, and use electronic leak detectors to locate any refrigerant loss.
We replace the failed component — compressor, reversing valve, defrost board, contactor, capacitor, or metering device — using OEM or equivalent parts rated for your system tonnage and refrigerant type.
Our Duluth crew verifies the repair by running the system in both modes. We confirm superheat and subcooling are within 2 degrees of target, the defrost cycle initiates and terminates properly, and the temperature split across the air handler is 15 to 20 degrees in cooling and 20 to 30 degrees in heating.
Get answers to the heat pump repair questions our customers ask most often.
Heat pump repair in Duluth typically ranges from $150 to $600 for common component failures like run capacitors, contactors, defrost timers, and condenser fan motors. Reversing valve replacement is a more involved job that runs $800 to $2,000 including refrigerant recovery and recharge. Compressor replacement costs $1,500 to $3,000 depending on the unit tonnage, refrigerant type — whether R-410A or older R-22 — and whether a hard-start kit is needed. KIC Refrigeration provides a detailed written estimate with parts and labor itemized before any work begins at your Duluth property, so you know exactly what the repair will cost.
Yes. KIC Refrigeration provides 24/7 emergency heat pump repair in Duluth and surrounding Georgia communities every day of the year including holidays. A failed heat pump in freezing weather is a genuine emergency — indoor temperatures can drop below 40 degrees within hours, putting water pipes at risk of freezing and bursting. Our emergency technicians are dispatched with fully stocked vehicles carrying capacitors, contactors, defrost boards, fan motors, and refrigerant so the most common failures can be repaired on the first visit. Call our Duluth emergency line any time and we will have a technician on the way to your property as quickly as possible.
Heat pump icing is caused by conditions that prevent the defrost cycle from working correctly. The most common culprits are low refrigerant charge from a slow leak, a dirty or blocked outdoor coil that restricts airflow, a failed defrost control board or timer that does not initiate the defrost sequence, a stuck defrost relay, or a malfunctioning outdoor fan motor. In normal operation, the defrost cycle activates every 30 to 90 minutes during cold weather, reversing the system briefly to melt accumulated frost. When any component in this chain fails, ice builds up until the unit shuts down on high-pressure safety. KIC Refrigeration tests the complete defrost circuit and refrigerant charge at your Duluth, GA home to identify and fix the root cause.
The general rule is to repair if the system is under 10 years old and the repair costs less than 50 percent of a replacement. Heat pumps over 12 to 15 years old — especially units still running on R-22 refrigerant — are often better replaced with a new R-410A system that offers higher SEER2 and HSPF2 efficiency ratings and lower operating costs. A new variable-speed heat pump can reduce your Duluth energy bills by 30 to 40 percent compared to an aging single-stage unit. KIC Refrigeration gives honest repair-versus-replace advice based on your specific equipment age, condition, and repair history rather than pushing unnecessary replacements.
Our reputation is built on certified technicians, honest pricing, and results that last.
"Emergency repair on a Sunday night and they still showed up within the hour. Furnace was back up and running before bedtime. Lifesavers."
"Boiler kept cycling on and off. Technician found a faulty thermocouple and replaced it on the spot. No nonsense, no upselling. Just good honest work."
"Smart thermostat installation was seamless. They even helped me pick the right model for my system before the appointment. Very consultative approach."